Shop Policies

Custom Orders

We love custom orders! Just send us a message through the Contact page and we'll talk through your idea. A good thing to keep in mind- we do not accept returns or exchanges on custom orders.

Questions About Your Order?

Please contact us if you have any problems with your order. Email us at blairfamilywoodcraft@gmail.com or use the Contact page. 

Returns & Exchanges

Please always contact us if you are unhappy with your purchase. We do accept returns, exchanges, and cancellations, but we require contact within one week of delivery.

Conditions of Return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Customs

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.